FeliceBet Casino Responsible Gambling
At FeliceBet we take responsible gambling seriously. We want every player to enjoy gaming in a safe, controlled way, so we provide tools and guidance to help you manage play and protect your well-being. If you ever feel play is becoming a problem, please reach out for help and use the controls on your account.
Player protection principles
We believe gambling should be a form of entertainment, not a source of harm. We promote transparency, clear account controls, and prompt support for players who ask for assistance. Our goal is to make it easy for you to set boundaries and follow them.
Activity-control tools
Deposit limits
You can set daily, weekly or monthly deposit limits on your account. These limits help you control how much money you place on the site over a chosen period. Limits can be lowered immediately and increased after a cooling-off period.
Loss limits
Set maximum loss limits to cap how much you can lose across casino and sportsbook activity. Loss limits work alongside deposit limits to give you better control of your bankroll.
Time limits and session controls
Use session reminders and time-out options to limit how long you play in one sitting. Short breaks can prevent impulsive decisions and help keep play within your personal limits.
Self-exclusion and account breaks
If you need a longer break, you can request temporary self-exclusion or a longer account closure. Self-exclusion is a formal step that restricts access to your account for the chosen period. To start the process, contact our support team at [email protected] or use the responsible-gambling area in your account.
Recognizing signs of problematic behaviour
- Chasing losses or increasing bets to recover money
- Playing for longer than intended or sacrificing responsibilities
- Hiding gambling activity from friends or family
- Experiencing anxiety, sleep loss or financial strain due to play
- Repeatedly breaking your own limits
Tips for staying in control
- Set realistic deposit and loss limits before you start.
- Use session timers and take regular breaks.
- Only gamble with money you can afford to lose.
- Avoid gambling when stressed, tired or under the influence of alcohol.
- Keep records of wins and losses to stay aware of your activity.
Professional help and support
If you think you need extra support, consider speaking with a qualified professional or a local support service that specialises in problem gambling. You can also contact our support team at [email protected] to discuss tools, temporary restrictions or self-exclusion options. Seeking help is a positive step and we will assist where we can.